Who we are
Contaps (“we”, “us”, “our”) provides contactless business cards and digital profile services through contaps.co. The service is operated from the United Kingdom.
For privacy enquiries, contact us at noreply@contaps.co.
Information we collect
We collect information you provide directly and information generated when you use our services:
- Account details - name, email address, company, login credentials, and account preferences.
- Card and profile content - contact details, photos, social links, and other information you add to your digital business card.
- Lead and contact data - details submitted when someone taps your card, scans your QR code, or uses your lead-capture form.
- Order and billing information - shipping address, order history, and payment references processed by our payment provider (we do not store full card numbers).
- Usage and analytics - card views, link clicks, device/browser type, and approximate location derived from IP address for analytics and security.
- Support communications - messages you send to us and our replies.
How we use your information
We use personal data to:
- Provide, operate, and improve the Contaps platform.
- Process orders, fulfil card production, and manage your account.
- Display your digital business card and contact book to authorised users.
- Send service-related emails such as order confirmations, account notices, and password reset links.
- Monitor performance, prevent fraud, and keep the service secure.
- Comply with legal obligations.
We do not sell your personal data.
Legal bases (UK GDPR)
Where UK GDPR applies, we rely on:
- Contract - to provide the service you have purchased or registered for.
- Legitimate interests - to operate, secure, and improve our platform, and to support business customers managing team cards.
- Consent - where required, for example optional marketing communications or non-essential cookies.
- Legal obligation - where we must retain or disclose information by law.
Sharing your information
We may share data with:
- Service providers - hosting, email delivery, payment processing (e.g. Stripe), and analytics tools under appropriate contracts.
- Company administrators - if you use a company account, your organisation’s admins may access cards and contacts according to their role.
- Legal and safety - where required by law or to protect rights, safety, and security.
We require processors to handle data securely and only for specified purposes.
International transfers
Some providers may process data outside the UK. Where this occurs, we use appropriate safeguards such as UK adequacy regulations or standard contractual clauses.
Retention
We keep personal data only as long as needed for the purposes above, including legal, tax, and accounting requirements. You may request deletion of your account subject to obligations we must continue to meet.
Your rights
Under UK data protection law you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request erasure in certain circumstances.
- Restrict or object to processing in certain circumstances.
- Data portability where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise your rights, email noreply@contaps.co.
Children
Our services are intended for business users and are not directed at children under 16.
Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated date.